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FAQ'S

Q: How Do I Know If I Am Eligible To Make a Claim?


You will be eligible if you have suffered an injury - physical or psychological - which was caused by someone who should have been taking reasonable care for your safety but failed to - for example your employer, a fellow workmate or another driver. If you are over 18, you must start your claim within three years of the accident taking place. If you are under 18, the three year period starts from your 18th birthday (16th birthday in Scotland). You will be eligible if you have suffered an injury - physical or psychological - which was caused by someone who should have been taking reasonable care for your safety but failed to - for example your employer, a fellow workmate or another driver.


Q: What Will I Have To Do?


If you have a valid claim, we do everything to ensure that the process is as clear and stress-free as possible. Your solicitor firm will work hard on your behalf, looking after all the paperwork and legal matters. You will need to sign the relevant documents and supply certain information such as receipts for any expenses. You will also need to attend a medical assessment that will be arranged for you. This should be local to you and is nothing to worry about. Your Solicitor will try to take care of everything else.


Q: How Long Will My Claim Take?


Simple claims can often be settled within a relatively short time but some cases (particularly when the injury is more serious) require a different, more in-depth approach and can take longer. But every case is different and your solicitor firm will keep you regularly updated. This is why we do not just provide you with an expert solicitor but a dedicated personal file handler who will manage your case through to completion advising all the steps and progress of your claim.


Q: What Does No Win No Fee Means?


This means that you are in an agreement with your solicitor that in the unlikely event of your claim for compensation not being successful then you will not have to pay anything. In the event that you do win your claim, you will receive 100% compensation and your solicitors can recover their fees from the other party (in most cases the insurance company in a successful claim). Remember, if you lose and you have co-operated throughout the process then your solicitor will cover the costs themselves which means you do not pay anything.


Q: How Long Do I Have To Take To Make Claim?


You have three years from the date of the accident to claim for compensation. However, if you were a child or under the age of eighteen you will have until three years after your eighteenth birthday in which to make a claim for personal injury.


Q: Will I Have To Go To Court?


The vast majority of cases (around 95%) are settled without any need for court attendance.


Q: How Iften Will You Keep Me Informed About My Claim?


We invest in people and therefore you will not just be given an expert solicitor but we will also provide you with a dedicated file handler who will keep you updated how much or little you would like via e-mails, text messages, calls or whichever form of notification you choose to receive.


Q: What Will It Cost Me To Claim?


There are no upfront costs or unexpected fees, but if you win you may have to pay some legal costs from your compensation once your claim has settled.*


Q: What If I Don't Win My Case?


Unlike some other claims companies, all solicitor firms working with Compensation 4 Injury have agreed that customers will not be charged if the case isn't successful. If you don't win compensation, the solicitors won't charge you a penny, as they are proceeding on a no win no fee basis.


Q: What Else Should I Be Thinking About?


Our specialist personal injury solicitor firms will do as much of the work for you as possible, leaving you to focus on recovering from your injury and getting on with your life. If you you're not sure about anything or if you have any other questions, call us today on 0845 55 56 786.